Privacy Policy

(Created May 2018)

This notice explains what information we collect, when we collect it and how we use this. During the course of our activities, we will process personal data (which may be held on paper, electronically, or otherwise) about you and we recognise the need to treat it in an appropriate and lawful manner. The purpose of this notice is to make you aware of how we will handle your information.

Who am I?

Bates & Co Ltd, We take the issue of security and data protection very seriously and strictly adhere to guidelines published in the General Data Protection Regulation (EU) 2016/679 which is applicable from the 25th May 2018, together with any domestic laws subsequently enacted.

We are notified as a Data Controller with the Office of the Information Commissioner under registration number #5116978 and we are the data controller of any personal data that you provide to us.

Our Data Protection Officer is Ian Bates.

Any questions relating to this notice and our privacy practices should be sent to lettings@batesandco.co.uk.

How we collect information from you and what information we collect:

We collect information about you:

Why we need this information about you and how it will be used

We need your information and will use your information:

Sharing of Your Information

The information you provide to us will be treated by us as confidential /[and will be processed only by any of third party, acting on my behalf, within the UK/EEA]*  We may disclose your information to other third parties who act for us for the purposes set out in this notice or for purposes approved by you, including the following:

Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.

Transfers outside the UK and Europe

Your information will only be stored within the UK and EEA]

Security

When you give us information we take steps to make sure that your personal information is kept secure and safe.

All computer sorted data is password protected and all paper files including personal data are stored in locked cupboards or units.

How long we will keep your information

We review our data retention periods regularly and will only hold your personal data for as long as is necessary for the relevant activity, or as required by law (I/we may be legally required to hold some types of information), or as set out in any relevant contract I have with you.

Our full retention schedule is available at 6 George Street, Hailsham, BN27 1AE

Your Rights

You have the right at any time to:

If you would like to exercise any of your rights above please contact me/us at lettings@batesandco.co.uk

Should you wish to complain about the use of your information, we would ask that you contact us to resolve this matter in the first instance. You also have the right to complain to the Information Commissioner’s Office in relation to my/ our use of your information.  The Information Commissioner’s contact details are noted below:

England:
Information Commissioner’s Office
Wycliffe House, Water Lane
Wilmslow, Cheshire, SK9 5AF
Telephone: 0303 123 1113
Email: casework@ico.org.uk


Scotland:
The Information Commissioner’s Office – Scotland
45 Melville Street, Edinburgh, EH3 7HL
Telephone: 0131 244 9001
Email: Scotland@ico.org.uk


Wales:
Information Commissioner’s Office
2nd floor, Churchill House
Churchill way, Cardiff, CF10 2HH
Telephone: 029 2067 8400
Email: wales@ico.org.uk


Northern Ireland:
Information Commissioner’s Office
3rd Floor, 14 Cromac Place
Belfast, BT7 2JB
Telephone: 028 9027 8757
Email: ni@ico.org.uk

The accuracy of your information is important to us – please help us keep our records updated by informing us of any changes to your email address and other contact details.

Find us…

Bates & Co
6 George Street
Hailsham
East Sussex
BN27 1AE



Facebook-f


Click here to view our privacy policy

01323 844 845

lettings@batesandco.co.uk

6 George Street, Hailsham, East Sussex, BN27 1AE

NAEA Logo
Property Ombudsman Logo

© 2020 Bates and Co. Website by Sociofy Ltd