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Frequently Asked Questions

40. Are there many buyers searching for homes in Hailsham?

Yes — buyer demand in Hailsham remains strong due to affordability compared with Brighton, Eastbourne and Tunbridge Wells. We track online buyer behaviour using AI to match your property with the most suitable, motivated buyers.

39. Do you offer out-of-hours support for sellers and landlords in Hailsham?

Yes. We understand that many clients cannot speak during standard hours, so we offer flexible communication times, quick responses, and digital reporting to keep you informed at all times. Due to the introduction of AI, we are proud to be the first 24 hour agency in Hailsham.

38. What are the typical rental yields in Hailsham?

Yields depend on property type, but typical returns range from 4.5% – 6%. Some areas and property types offer even higher yields. We provide personalised investment advice based on the latest local market data.

37. How much rent can I get for my property in Hailsham?

Rents in Hailsham vary by location, condition and demand. Our AI-powered valuation tools analyse similar local properties to give you an accurate rent estimate and help you maximise your return. Book a free rental appraisal to find out your property’s value.

36. What are the best areas to live in Hailsham?

Popular areas include Hellingly, Hawkwood, The Grange, and Amberstone — each offering different property styles and price levels. We can help you find the right home based on your budget and lifestyle. For more information on the what each area in Hailsham offers click HERE.

35. Is Hailsham a good area to buy property?

Yes. Hailsham offers affordable prices, strong rental demand, good schools, green spaces, shops and excellent transport links. It’s an attractive area for first-time buyers, families and investors. We can guide you through the buying process and highlight the best neighbourhoods for your goals.

34. How long does it take to sell a house in Hailsham?

The average time to secure a buyer in Hailsham is typically 2–6 weeks, depending on market conditions and pricing strategy. Using our advanced AI marketing and pricing tools, we help sellers achieve faster results by targeting high-intent local and out-of-area buyers.

33. How much are houses selling for in Hailsham right now?

Property prices in Hailsham vary by neighbourhood, condition and demand. We monitor the market daily to provide accurate, up-to-date valuations based on real sales data and buyer activity. Request a free valuation to see how your home compares.

32. Who is the best estate agent in Hailsham?

Many sellers look for trusted local experts. At Bates & Co, we combine strong local knowledge of Hailsham with advanced AI-driven tools to provide accurate valuations, high-quality marketing and exceptional customer service. Our goal is to achieve the best price in the shortest time.

31. Do I need landlord insurance?

Yes. Landlord insurance protects you against risks such as rent loss, legal expenses, property damage, and liability claims. It is strongly recommended and often required by lenders.

30. Can I increase the rent during a tenancy?

Yes, but it must be done correctly. Rent can only be increased at the end of the fixed term or by issuing a formal Section 13 notice, depending on the tenancy agreement. We handle this process for our managed landlords.

29. What happens if my tenant doesn’t pay rent?

For Fully Managed landlords, we handle arrears collection, communication with the tenant, and legal processes if necessary. If you're on our guaranteed rent scheme, you still get paid, regardless of tenant behaviour.

28. How much rent can I charge for my property?

This depends on the location, size, condition, and demand for similar properties. We provide free rental valuations based on local data and current market trends to help you maximise your income.

27. Do you offer a guaranteed rent scheme?

Yes. Our guaranteed rent service ensures you receive fixed rent every month, even if the property is empty or the tenant fails to pay. We handle all management, maintenance, and compliance — making it a hands-off, risk-free option for landlords.

26. What is the difference between Tenant Find and Fully Managed services?

Tenant Find includes marketing, viewings, tenant referencing, and tenancy setup. The landlord would the go on to manage the property for the duration of the tenancy themselves. Fully Managed includes everything in Tenant Find plus rent collection, inspections, maintenance handling, legal compliance, deposit disputes, and tenant communication. This package ensures that Landlords are always fully compliant, they are always receiving market value rent and is a compleetly hands off approach as your agent deals with all aspects of the tenancy. We also offer a Guaranteed Rent Scheme, providing fixed rent every month with no voids for those who's main priority is having peace of mind that they will receive a guaranteed rental payment on the same day, every month for a fixed period of time.

25. What are my legal responsibilities as a landlord?

Landlords must meet over 170 compliance rules, including electrical and gas safety, smoke and CO alarms, EPC requirements, deposit protection, and adherence to the Renters’ Rights Bill. We ensure your property stays fully compliant at all times.

24. What checks do you carry out on tenants?

We carry out full referencing, including credit checks, employment/income verification, previous landlord references, and right-to-rent checks. We only approve tenants who meet our strict criteria.

23. What is the process for letting my property?

Letting a property involves:

Valuation and advice
Professional photos and marketing
Conducting viewings
Tenant referencing
Preparing the tenancy agreement
Move-in checks and deposit protection
As a Fully Managed or Guaranteed Rent landlord, we handle everything for you.

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22. Can AI help with property presentation and staging?

Yes. We use AI-based visual tools to recommend:

The best photography angles
The most appealing listing order
Colour and staging suggestions that boost click-through rates

These subtle improvements often result in significantly more enquiries.

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21. How does AI reduce fall-through rates?

Our AI monitors risk factors such as buyer profile, mortgage readiness, and chain stability. This lets us identify stronger buyers and predict potential issues earlier in the process, reducing the chance of sales collapsing.

20. How do your AI tools compare to online estate agents?

Online-only agents rely on generic automated systems and lack local insight.
At Bates & Co, our AI works alongside expert human judgement. You benefit from both:

Advanced analytics
Real-world negotiation skills
Local market expertise
Personal support

You get all the power of technology without losing the personal touch.

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19. Do you still offer a personal service even though you use AI?

Absolutely. AI enhances our work — it does not replace it. You still get experienced local agents guiding you throughout the entire process. The technology simply helps us work faster, smarter, and more accurately on your behalf.

18. Can AI help me achieve a higher sale price?

Yes. By understanding how buyers behave, what they search for, and how price changes affect interest, we can position your home strategically. Many sellers achieve higher offers and stronger competition because your property is launched at the right price, at the right time, to the right audience.

17. How does AI help you find the right buyers?

AI analyses buyer behaviour across major portals and our internal database to predict which buyers are most likely to view or offer on your home. This allows us to target high-intent, financially ready buyers — speeding up the sale and reducing fall-through risks.

16. Do you use AI to help with property marketing?

Yes. Our AI tools:

Optimise listing headlines and descriptions for maximum visibility
Identify the best marketing channels to target active buyers
Analyse which images generate the most interest
Track real-time performance to adjust strategy instantly

Your property is marketed smarter, not just harder.

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15. How does AI improve the accuracy of my property valuation?

Instead of relying solely on basic comparisons, we use AI to review:

Recent sales within specific micro-locations
Market movements in real time
Buyer search trends
Local demographic data
Price sensitivity across similar properties

This produces a valuation that’s far more precise than the manual estimates many agents rely on.

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14. How does AI help sell my home faster?

Our AI systems analyse local market trends, buyer demand, and historic sales data to identify the most likely purchasers and the best time to launch your listing. This results in faster offers, more viewings, and higher engagement during the first crucial days on the market.

13. Why should I choose Bates & Co to sell my property?

Bates & Co offers a bespoke, professional service backed by advanced marketing technology and AI-powered tools. This means your property is priced more accurately, marketed more effectively, and reaches more qualified buyers faster than traditional agents. You benefit from both expert local knowledge, cutting-edge digital systems and the benefit of a 24 hour agency.

12. What are exchange and completion?

Exchange is when contracts are signed and the sale becomes legally binding.Completion is when the money transfers, the keys are released, and you officially move out. There is normally 1–2 weeks between these stages.

11. Should I sell my house or rent it out instead?

This depends on your financial goals. Renting out your property can provide long-term income and potential capital growth, especially in strong rental areas like Hailsham and Eastbourne. We can offer a free rental appraisal and advice tailored to your circumstances.

10. Can I sell a property with tenants in situ?

Yes. Selling a tenanted property can be attractive to investors because they receive rental income from completion. We will liaise with your tenants to ensure the process is handled professionally and with minimal disruption.

9. Do I need a solicitor to sell my house?

Yes. A solicitor or licensed conveyancer is required to handle the legal work, including contracts, property information, and the transfer of ownership. We work in partnership a number of excellent solicitors and conveyancers who we can recommend trusted local solicitors if needed.

8. How long does it take to complete after an offer is accepted?

Once an offer is accepted, conveyancing usually takes 6–12 weeks. The timeline depends on the complexity of the chain, how quickly solicitors work, and whether searches or surveys reveal any issues.

7. How do I choose the right estate agent?

Look for an agent with strong local knowledge, professional marketing, good communication, and proven results. Reviews and recommendations are also important. At Bates & Co Estate and Letting Agents, we pride ourselves on transparency, competitive fees, and a completely bespoke approach.

6. What is the process of selling a house in the UK?

Selling a property typically involves:

Valuation
Choosing an estate agent
Preparing the property for marketing
Viewings and receiving offers
Offer accepted
Conveyancing and legal work
Exchange of contracts
Completion and handover
We guide you through each stage and liaise with solicitors to keep your sale moving smoothly.

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5. What areas do you cover?

We cover Hailsham, Eastbourne, Polegate, Stone Cross, Langney, Heathfield, Herstmonceux, Ninfield, Catsfield and all surrounding villages. Our local knowledge ensures accurate pricing, targeted marketing, and quicker results.

4. Do I need an EPC to sell or rent my property?

Yes. You must have a valid Energy Performance Certificate (EPC) before your property can be marketed. EPCs are valid for 10 years. We can arrange an EPC for you quickly through our approved assessors.

3. What fees do estate and letting agents charge?

Estate agency fees vary depending on whether you choose a sole agency or multi-agency agreement, and are usually charged as a percentage of the sale price. Typically this is between 0.75% - 2% + VAT, however the level of service, market exposure and . Letting agent fees for landlords depend on the level of service: Tenant Find, Fully Managed, or Guaranteed Rent. At Bates & Co Lettings, we provide transparent pricing with no hidden costs.

2. How long does it take to sell or rent a property?

Selling a property typically takes 8–12 weeks from listing to completion, depending on market conditions and the speed of the conveyancing process. Letting a property can be much quicker — most rental homes are let within 7–14 days, especially if priced correctly and marketed professionally.

1. How much is my property worth?

Your property’s value depends on factors such as its size, condition, location, recent local sales, and current market demand. At Bates & Co Estate and Letting Agents, we offer free, no-obligation valuations, including instant online estimates and detailed in-person assessments to give you an accurate figure based on local market trends.